This policy explains how FITZPATRICK TRADING LLC handles information submitted through the FITZP website and portal.
1. Information collected
We may collect account identifiers, contact details, company information, inquiry content, product and shipment requirements, consent choices and technical request data.
Do not submit sensitive personal information that is not necessary for the inquiry.
2. How information is used
Information is used to provide accounts, review trade inquiries, coordinate requested work, communicate service updates, protect the platform and meet legal obligations.
Marketing messages are sent only according to the consent and channel choices available in the account flow.
3. Service providers and transaction parties
Information may be shared with service providers that support hosting, account services and communications, or with relevant transaction parties when needed to assess or perform requested work.
Only information reasonably necessary for the stated purpose should be shared.
4. Retention and security
Records are retained for as long as reasonably needed for the inquiry, account, transaction, dispute, security or legal purpose.
Administrative, technical and organizational measures are used to protect information, but no online service can guarantee absolute security.
5. Choices and requests
Users may request access, correction or deletion where applicable and may withdraw optional marketing consent at any time.
Certain records may need to be retained where required for legal, security or transaction purposes.
6. Contact
Privacy questions and requests can be submitted through the contact page linked in the website footer.